We are proud to announce the findings of an October 2025 Total Economic Impact™ (TEI) study that examined the potential return on investment (ROI) enterprises may realize by deploying the LinkSquares contract lifecycle management (CLM) platform. The commissioned study, conducted by Forrester Consulting on behalf of LinkSquares, found that a composite organization representative of interviewed customers achieved a 360% ROI over three years.

To provide a framework for evaluating the potential financial impact, the study aggregated the experiences of five decision-makers who used LinkSquares CLM into a single composite organization. The composite organization experienced substantial benefits after implementing LinkSquares, achieving a net present value (NPV) of $2.1 million and a payback period of under six months.

Total Economic Impact Methodology

The TEI methodology has been used for over 20 years by technology consumers and technology organizations. It consists of four components to evaluate investment value: cost, benefits, flexibility, and risk. It is a proven industry-standard framework that models all aspects of a piece of technology or solution and the associated impacts on the business and illustrates the ROI of products and services. For technology organizations, TEIs use Forrester’s proven and rigorous research methodologies to create custom studies. They are conducted with the execution of a custom quantitative or qualitative research study. Forrester sets B2B and B2C sample standards with minimums for qualitative and quantitative samples via surveys and interviews for the research. Every TEI study is based on due diligence, independent customer interviews and primary research, and a financial model framework including benefits, costs, flexibility, and risks. 

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