Every organization, in a recent study of 180 senior supply chain leaders, had access to AI. Only 5% scaled it to operations.
They’re called the Performance Elite. And they share a playbook: Fix the process before deploying the model. Prepare the workforce before scaling the agents. Build governance before automating decisions.
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Six dimensions separate AI-ready organizations from the rest — idea sourcing, investment logic, governance, testing, data governance, and success metrics. The Performance Elite made structural choices across all six. Not technology choices. Operational ones.
The report maps every dimension — with frameworks and a clear path to close the gap.
