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From search to agents: How buyer expectations are reshaping AI platforms in 2026

Overview

For more than a decade, "search" has been the dominant paradigm for finding and using enterprise data. But in 2026, buyer expectations are rapidly shifting. Organizations are no longer asking for better search experiences; they are asking for agentic AI outcomes that reason over data, automate workflows, and deliver decisions in context.

In this webinar, we'll examine what is really changing in buyer language, architecture, and evaluation criteria. We'll separate hype from reality around AI agents, explore how search technology is evolving into the reasoning and orchestration layer for agentic systems, and provide practical guidance for leaders planning their AI strategy for the year ahead. You'll leave with a clear understanding of what capabilities matter most, how to evaluate vendors in an agentic AI world, and how to position your organization for the next wave of enterprise AI.

Highlights

  • Discover how buyer expectations are shifting from traditional search to agentic AI outcomes.
  • Learn which capabilities and evaluation criteria matter most when assessing AI vendors in 2026.
  • Get practical guidance for building an AI strategy that supports reasoning, orchestration, and real business impact.

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Hosted by:

Sri Desikan
Vice President of Product Management Search/AI
Elastic

ON-DEMAND WEBINAR

Amy Machado
Senior Research Manager for Enterprise Content and Knowledge Management Strategies
IDC

Jim Malone
Senior Contributing Editor
CIO Marketing Services