At the dawn of our new AI era, how are IT professionals feeling about how AI will change the way we work? What percentage of IT professionals are using AI and automation tools today and how are these tools affecting workplace productivity?

In its latest survey of more than 10,000 desk workers around the globe, the Workforce Lab from Slack, a Salesforce company, answers these questions and quantifies new trends in AI use among IT professionals. The survey finds that the acceleration in usage of AI and automation in the workplace is largely being driven by the IT sector, with IT professionals leading the pack as the earliest adopters of these tools.

New trends in AI use among IT professionals

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